H2O Outreach Specialist (Good Neighbor Alliance, Sierra Vista)

Job description

Catholic Community Services of Southern Arizona, Inc . (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.

nWe credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at:

nOVERVIEW

nThe Housing and Health Opportunities (H2O) Outreach Specialist provides direct outreach, engagement, and service coordination to individuals experiencing homelessness or housing instability. This role uses trauma-informed, person-centered, and culturally responsive practices to support clients from initial engagement through housing stabilization. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

nESSENTIAL FUNCTIONS

nnConducts street, shelter, and community-based outreach, including institutional and justice-involved engagement, to identify and engage individuals experiencing or at risk of homelessness

nBuilds rapport using trauma-informed, culturally responsive communication, and maintains a consistent presence in encampments, public spaces, and service areas

nAssesses and prioritizes immediate safety, medical, and behavioral health needs, and connects individuals to crisis, emergency, and ongoing care services as appropriate

nAssists individuals with accessing basic needs, including food, water, clothing, hygiene supplies, and other essential resources

nScreens for Arizona Healthcare Cost Containment System (AHCCCS) eligibility; supports Medicaid enrollment; educates on benefits and services; and tracks application, referral, and enrollment status through completion

nAssists with obtaining identification, legal documentation, and required records to support eligibility, services, and housing access

nIdentifies housing needs, preferences, and barriers, and conducts housing readiness and health-related social needs (HRSN) assessments to inform service planning

nDevelops, implements, and updates individualized Housing Care Plans that address health-related social needs and support safe, stable housing outcomes

nAssists individuals in locating housing, completing applications, securing subsidies, and preparing for housing interviews, landlord meetings, and lease agreements

nCoordinates housing transitions and move-in logistics, including collaboration with landlords and identification of resources for deposits, utilities, furnishings, and related expenses

nProvides tenancy support, including education on tenant rights and responsibilities, lease compliance, communication with landlords, and conflict resolution

nConducts home visits, with consent, to assess housing stability, safety, and habitability, and address concerns proactively while supporting independent living skills such as budgeting, hygiene, and household management

nDevelops crisis prevention and intervention strategies to promote long-term housing stability and reduce risk of housing loss

nCoordinates care with healthcare providers, behavioral health providers, housing partners, landlords, and community-based organizations; provides warm handoffs to H2O and other services; and advocate for individuals' needs through multidisciplinary collaboration

nMaintains accurate, timely documentation in homeless management information system (HMIS), AHCCCS systems, and internal databases; tracks outreach and housing outcomes; and adheres to program policies, safety protocols, confidentiality standards, and grant requirements

nParticipates in case conferencing, team meetings, and ongoing training to support program effectiveness and compliance

nPerforms other duties as assigned

n nMINIMUM REQUIREMENTS

nSuitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.

nnHigh School Diploma or GED

nProven skills utilizing Microsoft Office Suite

nProven strong communication skills - oral and written are clear, concise, and in an organized fashion using appropriate style, grammar, and tone

nAbility to obtain First Aid and CPR certification

n nPHYSICAL AND MENTAL REQUIREMENTS

nnPosition includes frequent fieldwork in outdoor environments, encampments, and community settings

nPosition includes exposure to varying weather conditions

nPosition requires frequent travel within service area

nPosition requires extended periods of sitting and standing

nPosition requires occasional lifting of supplies up to 25 pounds

nComfortable in handling competing priorities in an occasionally high-stress environment

n nREGULATORY

nnMust be at least 18 years of age

nValid driver license, proof of insurance, and 39-month motor vehicle report

nAbility to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)

nPass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)

nTB screening (employer paid)

n nDESIRED QUALIFICATIONS

nnAssociate's Degree in related field

nAdditional years of directly-related experience

nBilingual in English and Spanish, verbal and written

n nThe above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

nWe are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.

Worksite address

sierra vista, AZ, 85635, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.