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Job description
Sanofi is seeking a Head of AI-Driven Digital Customer Engagement Platform to lead the end-to-end deployment of Project Orion, migrating from OneCRM to a new AI-native CEMP, servicing 13,000 users across 45 countries. The role drives Concierge for Field, governance, and a scalable global rollout with an emphasis on AI-enabled, data-driven customer engagement.
Requires 10+ years in digital/tech leadership, deep CRM knowledge (Veeva/Salesforce), and proven program management, change management,
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Worksite address
morristown, NJ, 07961, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.