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Job description
Lyft is seeking a Director of Product, Customer Care, to lead a team shaping end-to-end customer care strategy across AI-powered support, contact centers, and data platforms. You will collaborate with engineering, data science, design, and operations to set priorities and deliver outcomes at scale.
The role requires extensive PM leadership, strong analytical skills, and a track record of driving cross-functional initiatives in a fast-growing environment.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.