About this opportunity
East West Bank lists this Head of Banking Customer Service Center Operations opportunity in el monte, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
East West Bank is seeking a Director of Customer Service Center to lead the enterprise CSC operations and drive exceptional customer and branch service experience. The role partners with Retail Banking, Branch Operations, Deposit Operations, and Compliance to enhance service delivery and strengthen controls.
Reporting to the Managing Director, Head of Banking Operations, the candidate will oversee KPI reporting, workforce development, and continuous improvement initiatives in a regulated
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Worksite address
el monte, CA, 91734, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.