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Job description
Job Title:
Head of Business Development - Customs Brokerage
Location:
Atlanta, Georgia
Reports To:
Head of DCS
Role Summary
DHL Global Forwarding (DGF) is a global leader in air, ocean, and customs brokerage services, connecting businesses to markets worldwide. With a strong focus on digitalization, customer‑centric solutions, and compliance excellence, we are transforming how global trade flows. We are seeking a dynamic and commercially driven Head of Sales Strategy - Customs Brokerage to lead the development and execution of strategic sales initiatives across our customs brokerage portfolio. This role will be instrumental in driving revenue growth, strengthening market positioning, and enabling our sales organization to win in a highly competitive and regulated environment.
What You'll Do
Define and execute the global/regional sales strategy for Customs Brokerage within DGF
Translate corporate growth objectives into actionable commercial plans
Identify market trends, customer needs, and competitive dynamics to refine strategy
Partner with sales leadership to drive pipeline development and conversion
Design and deploy go‑to‑market strategies, value propositions, and pricing frameworks
Develop tools, playbooks, and training to strengthen sales effectiveness
Establish KPIs and performance metrics for brokerage sales
Monitor and analyze sales performance, identifying opportunities for optimization
Lead forecasting, budgeting, and reporting for the Customs Brokerage portfolio
Collaborate cross‑functionally with Product, Operations, Compliance, and IT
Partner with regional and country teams to ensure consistent execution
Act as a key advisor to senior leadership on customs brokerage growth opportunities
Drive digital and process innovation in brokerage sales (automation, analytics, customer solutions)
Identify new revenue streams, including value‑added services
Qualifications
Bachelor's degree (Master's preferred) in Business, Supply Chain, or related field
10+ years of experience in logistics, freight forwarding, or customs brokerage
Proven track record in sales strategy, commercial leadership, or business development
Strong understanding of global customs regulations and brokerage operations
Experience working in a matrix, global organization
Exceptional analytical, communication, and stakeholder management skills
Strategic thinking with strong execution focus
Commercial acumen and customer‑centric mindset
Influencing and leadership across diverse teams
Data‑driven decision‑making
Change management and innovation leadership
Pay Range
$130,011.75 - $173,349.00+ (Based on Experience)
Benefits (All Non‑Union Employees)
Compensation: Competitive base salary plus role dependent performance‑based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs , and empowering our team to develop skills and achieve long‑term success.
Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries . DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities , evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
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Worksite address
atlanta, GA, 30383, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.