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Job description
Mira Home in Utah is seeking a Director of Call Center Operations to own workforce management, training, quality assurance, and digital care across the customer care center.
You will partner with the Director of Call Center Performance to build structure and consistency, attract and retain talent, and deliver a white-glove, scalable customer experience. This role requires strong leadership and strategic thinking.
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Worksite address
orem, UT, 84058, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.