About this opportunity
Mass Markets lists this Head of Call Center Operations opportunity in mesilla, New Mexico. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Mass Markets is seeking an experienced Call Center Site Director to oversee all operations at their New Mexico contact center. In this executive role, you’ll provide strategic direction and ensure service delivery for both commercial and public sector clients.
The ideal candidate will manage a leadership team, drive operational excellence, and develop strategies to enhance customer satisfaction. This position requires strong organizational and communication skills along with a proven track record in customer service.
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Worksite address
mesilla, NM, 88046, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.