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Publix Super Markets

Head of CCSM Analytics & Insights

lakeland, FL

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About this opportunity

Publix Super Markets lists this Head of CCSM Analytics & Insights opportunity in lakeland, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Publix Super Markets seeks a senior leader to own the Customer Care and Social Media analytics roadmap. You will drive the strategy, governance, and delivery of insights across care, social, and digital channels, leading a multidisciplinary team to ensure data integrity and actionable intelligence.

The role emphasizes transforming data into decision-ready insights, improving customer experience and protecting the Publix brand through robust measurement and storytelling.

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Worksite address

lakeland, FL, 33809, US

Who can apply

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