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Job description
We are looking for a Head of Community who will lead UGLYCASH's online and in-person communities and support functions.
What you'll be doing:
Working full time in San Francisco (relocation support provided)
Manage and grow UGLYCASH's cross‑platform online communities (e.g. X, Reddit, WhatsApp, Discord)
Create, curate and produce community content (live streams, online resources, social posts)
Scale community support and moderation infrastructure (CRM, support ticketing systems)
Coordinate and run in‑person community events and meetups
Collect and synthesize community feedback to influence product development
Serve as a public ambassador and figurehead for UGLYCASH
Requirements
Located in the United States and willing to move to San Francisco after hire (relocation support provided)
3+ years of relevant experience in technology and crypto
Experience leading and growing a community
Experience scaling and operationalizing customer‑success systems
Operational experience in a crypto startup or project
Experience managing and growing a team
Very active on social media with an existing following
Deep connectivity and understanding of the crypto ecosystem
Great communicator, comfortable speaking in public and hosting live events
Exceptional detail‑oriented operational, project management and organizational skills
A relentless, growth‑oriented self‑starter
Benefits
Competitive compensation plan that includes cash and a potential token grant
Comprehensive medical, dental and vision insurance plans
Nomadic/remote work opportunities (up to two months a year)
Paid time off (three weeks of vacation, sick days, company holidays and bonus anniversary days)
Paid parental and bereavement leave (including maternity, paternity and adoption leave)
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Worksite address
miami, FL, 33222, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.