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Volunteers of America Upstate NY

Head of Compliance & Quality Assurance

city of rochester, NY

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Job description

Volunteers of America seeks a Director of Compliance and Quality Assurance to oversee accreditation readiness, compliance with licenses, contracts and laws, and to coordinate quality improvements. This role partners with senior leadership, regulators, and funders to uphold program integrity and outcomes.

The position requires managing internal audits, developing corrective actions, and guiding policy development while ensuring confidentiality and accountability across agency operations in a

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