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Job description
SimpliSafe is seeking a Senior Director of Insights to lead research across the company, translating customer understanding into strategic actions for Marketing, Product, and Customer Experience. You will guide quantitative and qualitative studies while shaping a best-in-class insights organization.
You will own the design and quality of quantitative research, with dotted line oversight of UX research for Product/App and eComm, partnering with senior leaders to embed customer truth into
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.