About this opportunity
PwC lists this Head of Contact Center Transformation & AI opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
PwC is seeking a Director, Contact Center Transformation within our Customer Consulting group to lead strategic initiatives that transform contact center operations, elevate customer experiences, and drive recurring business growth. You will set direction, oversee multiple projects, and maintain executive-level client relations.
This role emphasizes AI fluency, digital tooling, and data-driven service design, with mentoring responsibilities and collaboration across the PwC Network to scale
#J-18808-Ljbffr
Worksite address
dallas, TX, 75215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.