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Head of Content - SaaS/AI

new york, NY

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Job description

We're partnering with one of the fastest-growing companies in the enterprise AI space to hire a senior content leader who will build its content function from the ground up.

This isn't a role for someone who wants to inherit an editorial calendar or spend their time producing SEO blogs. The business already has an exceptional product, highly engaged customers and plenty of stories worth telling. What's missing is the person who can turn those ingredients into a distinctive, repeatable content engine.

You'll have significant ownership over how the company shows up externally - from customer storytelling and thought leadership through to social, video and executive content.

What you'll own

Build the company-wide content strategy, calendar and operating cadence

Create a repeatable customer storytelling and co-marketing program

Identify the customers and stories that will resonate most strongly in the market

Interview customers and turn their experiences into compelling narratives

Develop content across written, social, video and other emerging formats

Shape executive and employee thought leadership

Establish the strategy across LinkedIn, X and YouTube

Partner closely with Sales and Customer Success to create a consistent pipeline of stories

Work alongside Product Marketing and Creative on major launches and brand moments

Determine what should be produced internally versus through external partners

What we're looking for

You'll likely have 8+ years of experience across Content, Brand, Customer Marketing or a related B2B marketing discipline.

More importantly, you've built things.

You've created programs and processes where they didn't previously exist, rather than simply operating within an established content machine.

You'll bring:

Exceptional storytelling and editorial instincts

Experience building or meaningfully owning customer marketing/co-marketing programs

Strong relationships with Sales and Customer Success teams

Experience across multiple content formats, ideally including video and social

A combination of strategic thinking and hands‑on execution

Strong opinions about what great B2B content looks like

Experience operating within a high-growth or ambiguous environment

This is a senior individual contributor role with significant autonomy and exposure to the company's leadership team and founders.

For someone who wants to define how an ambitious AI company tells its story - rather than inherit somebody else's playbook - it's a rare opportunity.

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Worksite address

new york, NY, 10261, US

Who can apply

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