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Job description
Fareportal, a travel technology leader behind CheapOair and OneTravel, seeks a Director of Customer Excellence & Continuous Improvement to steer enterprise-wide transformation. This US-based executive will connect customer feedback, quality findings, and operational data to prioritized, sustainable improvements, not manage daily contact-center activities.
The role emphasizes automation, AI, analytics, and process redesign to reduce manual effort, improve scalability, and raise customer
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.