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Wabash

Head of Customer Experience & Commercial Operations

lafayette, IN

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Job description

Wabash is seeking a strategic, people-centered leader to head a Customer Experience team within its Commercial Operations organization. The role focuses on building capability, partnering across functions, and driving proactive, scalable CX that links daily execution to the broader Commercial Operations vision.

Responsibilities include coaching, performance management, and transforming reactive support into proactive customer partnerships using data-informed decisions and standard work.

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Worksite address

lafayette, IN, 47903, US

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