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Job description
Novo Nordisk in Plainsboro, NJ seeks a Director of Customer Experience & Conversion Excellence to lead the evolution of customer experience into a measurable, collaborative discipline. You will work with brands, NovoCare, access, digital, analytics and cross-functional teams to identify friction points, design improvements and scale successful interventions.
This hands-on leadership role builds a culture of curiosity, experimentation and shared ownership, driving activation, conversion,
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Who can apply
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