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Sauce, Inc.

Head of Customer Experience & Growth

new york, NY

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Job description

Sauce, Inc. is seeking a seasoned Director of Customer Experience to own the full client journey—from onboarding through support and retention—working with Product and Sales to shape what we build and how we sell it.

Based in NYC, this role reports to the CEO and requires 3+ days per week in person. You will unify CS and Support into a single CX function, build regional teams, and establish a health-score driven retention engine.

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Worksite address

new york, NY, 10261, US

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