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Job description
Constant Contact in the United States is seeking a Director, Customer Experience to build and lead a data-driven CX function that spans sales, onboarding, product, and support.
You will own the end-to-end customer journey, turn signals into improvements, and establish CX metrics with executive-ready insights. This hybrid role emphasizes collaboration across teams and hands-on leadership.
The company supports a flexible, hybrid/remote work model and values diverse backgrounds.
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Worksite address
waltham, MA, 02254, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.