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JBAndrews

Head of Customer Service Excellence & Transformation

phoenix, AZ

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About this opportunity

JBAndrews lists this Head of Customer Service Excellence & Transformation opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

A leading global health technology firm is seeking a Senior Director of Customer Service Excellence in Phoenix, AZ. This role involves leading a transformation of their customer service operations, ensuring efficiency and high-quality service delivery. Ideal candidates will have over 7 years in customer support and a strong background in operational excellence and team leadership, alongside exceptional communication skills. Competitive salary range is $120,000 to $140,000 per year.

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Worksite address

phoenix, AZ, 85003, US

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