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Job description
Head of Customer Success & Account Management | Real-Time AI Infrastructure | Mountain View, CA (Hybrid) | $230K–$290K + Equity
Intalex is partnered with a fast-growing, well-backed AI voice technology startup that's hiring a Head of Customer Success & Account Management.
The Company
Builds low-latency, state-of-the-art voice AI models for real-time conversational applications.
Backed by tier-1 venture capital investors (Series A/B stage).
Powering enterprise platforms across interactive media, digital assistants, and consumer tech.
The Role
First dedicated CS & AM leader, managing strategic enterprise relationships while building the post-sales team and processes.
Ownership of retention, expansion, and post-sales customer lifecycle strategy.
Who This Role Suits
A proven CS/AM leader who has previously built out customer success operations in an early-to-mid-stage technical startup.
Experience supporting mid-market and enterprise technical buyers (engineers, product leaders, CTOs).
Why Join?
First post-sales leadership hire at a category-defining AI infrastructure business.
High-impact opportunity to build the function from the ground up.
Strong product-market fit with growing enterprise adoption.
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Worksite address
mountain view, CA, 94039, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.