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Job description
Trove is seeking a hands-on Head of Customer Success to manage ~100 dealership accounts, drive retention, and scale an AI-first CS engine. The role combines client leadership with operational rigor, reporting into a lean, bootstrapped team.
In Encinitas, you’ll work 3 days on-site with 2 days remote, overseeing a support specialist and contractors while pushing for above-market compensation tied to Net Dollar Retention and expansion revenue.
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Worksite address
encinitas, CA, 92023, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.