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Job description
Initi8 Recruitment is seeking a visionary Head of Customer Success in NYC to build and own a full CS function from the ground up. You will hire, coach, and scale a small team into a high-impact powerhouse, ensuring every client feels valued.
You’ll architect onboarding, retention strategies, and scalable processes to handle heavy inbound volume while preserving personal touch and client trust. This is a fast-growth startup with a direct impact on retention and revenue.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.