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Job description
North is hiring a Head of Customer Success in New York City to own and scale the CS function. You’ll lead the team, drive retention, renewals, and expansion, and partner closely with Sales, Engineering, Product, and executive leadership to deliver measurable cloud-savings value.
You’ll build scalable playbooks, dashboards, health scores, and risk-management processes while staying close to strategic customers to ensure a high-touch experience as North grows.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.