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Best Practice Institute

Head of Customer Success & Growth (60‑Day Op)

town of florida, NY

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Job description

Best Practice Institute seeks a hands-on leader to own the post-sale customer journey and drive durable renewals and account growth. This 60-day operating engagement reports to the Founder and CEO, with a path to a full-time Head of Customer Success & Growth role.

In-office presence in Palm Beach Gardens required; relocation may be considered. You will own renewal strategies, expansion, and customer health, ensure HubSpot accuracy, and coach the existing customer-facing team.

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