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True Talent Solutions Partners

Head of Customer Success — Scale Retention & Growth

redwood city, CA

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About this opportunity

True Talent Solutions Partners lists this Head of Customer Success — Scale Retention & Growth opportunity in redwood city, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

True Talent Solutions Partners is seeking a hands-on Head of Customer Success to build and lead the post-sales function for a seed-stage B2B SaaS company in California. You will own onboarding, renewals, expansion, and scalable CS processes in a lean, fast-moving environment.

You will drive AI-enabled support, establish playbooks, health scoring, and strong customer partnerships while forecasting future team needs as the company grows.

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Worksite address

redwood city, CA, 94061, US

Who can apply

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