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Asana

Head of CX Revenue Strategy & Execution

northern, KY

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Job description

Asana seeks a seasoned strategy and operations leader to head Customer Experience within the Revenue Strategy & Execution team in San Francisco. This role guides CX GTM planning, global retention forecasting, and the operating rhythms that keep post-sales teams aligned and performing.

You will lead a small team supporting Customer Success, Renewals, Support, and Professional Services, partnering with CS leadership and Finance to drive retention, policy standards, and data hygiene.

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