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Decisive Point

Head of CX Strategy and Revenue Ops

san francisco, CA

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Job description

Asana is seeking a seasoned strategy and operations leader to head the Customer Experience (CX) function within the Revenue Strategy & Execution team in San Francisco. You will own how we retain and grow customers, shape the annual CX GTM plan, and set forecasting methodology, operating rhythms, and data standards.

You will lead a small team supporting global Customer Success, Renewals, Support, and Professional Services, partnering with CS leadership to drive retention and strategic initiatives.

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Worksite address

san francisco, CA, 94199, US

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