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Soni

Head of Enterprise Monitoring and Observability

new york, NY

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Job description

Soni's client is seeking a Head of Enterprise Monitoring & Observability to build and lead its enterprise observability practice. This leader will define and execute the observability vision, operating model, and multi-year platform roadmap while driving modernization, automation, and operational intelligence.

The ideal candidate combines strong technology expertise with proven people leadership and has experience transforming observability capabilities within a large, complex enterprise environment. This role requires strategic roadmap ownership, platform/product leadership, deep monitoring and telemetry expertise, and the ability to influence stakeholders across multiple technology and business teams.

Key Responsibilities

Define and execute the enterprise observability strategy, operating model, and multi-year roadmap.

Build and mature an enterprise-wide observability practice across infrastructure, cloud, applications, and technology services.

Own observability platforms, including modernization, tool rationalization, lifecycle management, and service improvements.

Establish enterprise standards for monitoring, logging, metrics, tracing, telemetry, alerting, and service health

Manage strategic technology partners, suppliers, contracts, platform investments, and cost optimization.

Ensure observability platforms and services are scalable, resilient, secure, and continuously improving.

Lead the development and implementation of operational intelligence and AIOps capabilities.

Required Qualifications

10+ years of experience in infrastructure operations, platform engineering, observability, reliability engineering, SRE, or related technology disciplines.

5+ years of experience leading enterprise-scale technology, engineering, platform, or operations teams.

Demonstrated experience building or significantly maturing an enterprise observability practice within a large-scale organization.

Strong experience defining and executing multi-year technology/platform roadmaps .

Demonstrated platform or product ownership experience, including strategy, lifecycle management, modernization, and adoption.

Deep expertise in monitoring, observability, telemetry, logging, metrics, distributed tracing, alerting, and operational analytics.

Hands-on experience with OpenTelemetry and modern telemetry architectures.

Experience modernizing technology stacks, rationalizing tools, and implementing automation and self-service capabilities.

Compensation: $110,000 to $180,000 annually

Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications

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Worksite address

new york, NY, 10261, US

Who can apply

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