About this opportunity
Hei Hotels Inc. lists this Head of Front Office & Guest Experience opportunity in pasadena, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
HEI Hotels and Resorts seeks a Front Office Manager to oversee the Front Office/Guest Services Department, ensuring profitability, quality standards, and top-tier guest satisfaction. You will lead a team, manage VIP arrivals, and drive service excellence across daily operations.
The role emphasizes staff leadership, training, and adherence to brand standards, with a focus on delivering warm, personalized service while maintaining payroll and scheduling efficiency.
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Worksite address
pasadena, CA, 91122, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.