Head of Fundraising & Communications

Job description

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Head of Fundraising & Communications

Job Title: Head of Fundraising & Communications

Reports To: Chief Executive Officer

Responsible For: Communications Manager, Fundraising Officer, Administration support (p/t)

Key Relationships: Box Office Supervisor, Data & Communications Officer, Head of Creative Programmes, Head of Customer Experience, Head of Finance & IT

Hours: 37.5 hours

Salary: circa £60,000

Job Purpose

Jersey Opera House is seeking to recruit a dynamic Head of Fundraising and Communications, who can develop the theatre’s profile, drive donor engagement and develop audiences, in collaboration with the Communications Manager, transforming engagement into meaningful support. This is a senior management role, leading the Fundraising and Development department. It is responsible for building profile and engagement and achieving ambitious annual fundraising and audience targets and objectives that support the theatre's artistic vision, financial sustainability and public profile.

This role is responsible for a portfolio of donors, prospects, majors gifts, regular giving, Members, trusts and foundations and legacies, increasing earned income, deepening audience and donor engagement, and strengthening the theatre's reputation as a leading presenting venue.

Key Responsibilities

Fundraising & Development

Prepare annual plans and budgets, which ensure the retention and development of fundraising streams

Develop and deliver a comprehensive long-term fundraising strategy from a diverse range of sources and aligned with organisational goals

Identify, cultivate and secure income from: Trusts and foundations

Corporate sponsorships and partnerships

Individual giving (Memberships, patrons, major donors)

Legacies

Identify opportunities from trusts and foundations and lead on writing compelling funding applications and proposals

Steward existing funders and build long-term relationships with individual donors and high net worth individuals

Oversee and build our Membership scheme

Work with senior leadership and board members to support fundraising initiatives

Ensure compliance with fundraising regulations and best practice

Communications & Marketing

Oversee an integrated communications and marketing strategy to drive ticket sales and audience growth

Oversee campaign planning for all visiting shows, ensuring strong collaboration with visiting producers

Manage brand positioning, tone of voice, and visual identity across all channels

Lead on digital strategy including website, email marketing, and social media

Oversee press and PR activity, including media relationships and crisis communications

Monitor and analyse campaign performance, using data to inform future strategies

Ensure communications effectively engage audiences, supporters, artists, partners and stakeholders

Partnership and Stakeholder engagement

Act as a key external ambassador for the theatre

Build relationships with local businesses, community organisations, cultural partners and civic stakeholders

Liaise with the Government of Jersey, cultural partners, and community organisations

Support board engagement in communications and fundraising activity

Represent Jersey Opera House at networking events, conferences and sector meetings

Staff Management & Scheduling

Manage the team of permanent and casual staff.

Through the appraisal process: agree objectives and performance measures for each staff member

review performance and give clear feedback

identify and agree training and development needs

Keep abreast of, and work in accordance with, current industry agreements and to observe Employment Law

Financial Management

Oversee communication and marketing budgets (prepared by the Communications Manager) and monitor these on a regular basis to ensure that budgets are maintained at all times

Prepare fundraising budgets and monitor these on a regular basis to ensure that budgets are maintained at all times

Liaise with the Head of Finance to ensure accurate reporting and annual forecasting

Prepare reports for CEO, the board and funders

General

Always act in the best interests of Jersey Opera House

Take positive action to promote Equal Opportunities in all aspects of the work of Jersey Opera House

Agree to abide by Jersey Opera House policies such as Health and Safety, Safeguarding etc

Maintain confidentiality in all areas relating to Jersey Opera House

Undertake any other reasonable duties as requested

Person Specification

Essential Experience & Skills

Experience: significant experience in fundraising, communications and marketing with proven results

Knowledge: proven track record of achieving successful fundraising targets and delivering effective marketing campaigns

Leadership: strong management and team leadership skills with the ability to motivate, inspire and give feedback

Relationships: excellent interpersonal skills, with proven ability to build trust-based relationships internally and externally

Communications: excellent written and verbal communications skills

Finance: experience managing budgets and meeting financial targets

Desirable Experience

Experience: within the arts, culture or charity sector; using CRM and/or fundraising systems

Knowledge: experience of the public funding environment; understanding of digital marketing analytics

Key Competencies

Excellent social skills

Excellent organisational skills

Creative

Problem-solving and decision-making

Leadership skills

Attention to detail

Time management

Working independently

Multi-tasking

Communication skills

Teamwork and collaboration

Customer/client Focus

Adaptability and flexibility

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Worksite address

hilton head island, SC, 29938, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.