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Job description
HAVI is seeking a Director of Service Delivery in Chicago to own end-to-end service delivery, ensuring performance against SLAs and KPIs while driving continuous improvement across regions and functions.
The role partners with Sales, Product, IT and Finance to align service outcomes with business goals, captures data-driven insights, and leads transformation initiatives including AI-enabled improvements. Hybrid role with relocation not offered.
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.