About this opportunity
Reinforced Learning lists this Head of Growth opportunity in town of tonawanda, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
As Head of Growth, you will own one of the company's most important strategic assets: the supply side of our marketplace. The systems you build will directly determine our ability to serve customers, launch new products, enter new domains, and maintain our quality advantage.
Overview
As Head of Growth, you will own one of the company's most important strategic assets: the supply side of our marketplace. The systems you build will directly determine our ability to serve customers, launch new products, enter new domains, and maintain our quality advantage.
This role sits at the intersection of growth, product, engineering, recruiting, and operations. Early on, you'll develop the playbooks yourself. Over time, you'll partner closely with engineering to transform those playbooks into software, automation, and scalable systems, all towards the end of creating a repeatable engine that can identify, recruit, and retain exceptional talent globally.
Responsibilities
Build the Expert Network
Design and execute the strategy for sourcing expert independent contractors across professional domains
Develop scalable acquisition channels for highly qualified talent
Build systems for identifying and targeting professionals in specific industries, geographies, and specialties
Create repeatable playbooks for recruiting niche expert populations on demand
Optimize funnel performance from sourcing through activation
Measure expert satisfaction and lead the team in ensuring experts are unblocked and satisfied with their experience
Build Growth Infrastructure
Partner closely with Engineering to build internal growth tools and automation systems
Design scalable workflows for sourcing, outreach, qualification, onboarding, and engagement
Develop experimentation frameworks and growth loops
Create data systems that improve acquisition efficiency over time
Reduce manual operational effort through automation and productization
Marketplace Operations
Forecast supply needs based on customer and project demand
Ensure the right experts are available at the right time and quality level
Develop segmentation, matching, and workforce planning systems
Monitor marketplace health metrics and capacity constraints
Build and Lead a Team
Recruit and manage a high-performing team of growth associates
Coach managers and individual contributors
Build a culture of urgency, ownership, and continuous improvement
Cross-Functional Leadership
Partner with Product and Engineering to prioritize systems that improve scalability
Work with Operations to improve contributor quality and retention
Collaborate with Leadership on company growth strategy and expansion into new expert categories
Required Qualifications
6+ years of experience in growth, recruiting, talent marketplace, operations, or related functions; direct experience building talent marketplaces, labor marketplaces, or expert networks is preferred
Experience partnering deeply with engineering and product teams; high technical aptitude understanding
Experience building and scaling systems rather than simply executing processes
Strong analytical and operational capabilities
Demonstrated ability to hire and lead high-performing teams
Exceptional execution velocity and willingness to operate hands‑on
Strong ownership mentality and bias toward action
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.