About this opportunity
Cruise Yacht OpCo Ltd (Miami Branch) lists this Head of Guest Insight & Journey Strategy opportunity in fort lauderdale, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Ritz-Carlton Yacht Collection in Fort Lauderdale, FL invites a senior Guest Insights leader to shape the guest understanding strategy across the voyage lifecycle. You will lead qualitative and quantitative research, build journey maps, and translate insights into strategic actions.
Collaborating with Operations, Experience Design and Executive Leadership, you will embed guest understanding into decisions, identify opportunities, and elevate service quality in ultra-luxury hospitality at sea.
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Worksite address
fort lauderdale, FL, 33336, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.