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Broadridge Financial Solutions

Head of ICWS Operations & Service Delivery

northern, KY

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Job description

Broadridge Financial Solutions is seeking a Senior Director for ICWS Operations & Service Delivery in Edgewood, NY. You will own operational strategy, service delivery, imaging workflows, and production processing, partnering with Sales and Account Management to size opportunities and ensure readiness.

You will lead client implementations, manage incidents and risks, and drive continuous improvement through automation and disciplined operations.

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