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Job description
JPMorgan Chase & Co. is seeking an Executive Director of Infrastructure Platform Experience Design to lead a design team and set the vision for experience strategy across backend infrastructure products and services.
You will partner with PMs, solution architects, and engineers to ensure cohesive experiences across UI, APIs, documentation, and support journeys. The role blends customer experience leadership with research, producing service blueprints and journey maps to identify pain points and
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Worksite address
palo alto, CA, 94306, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.