About this opportunity
Community HousingWorks lists this Head of IT (Hybrid) opportunity in san diego, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Improve Lives, Communities, and Yourself With a Challenging and Rewarding Career at CHW
Here at Community HousingWorks, we know the dedicated work of our staff makes it possible to achieve our mission and our vision of “We Build Futures.” We honor that by providing our staff the resources and support to thrive, grow and develop professionally as they also “Build Futures” for themselves. Our teams have expressed passion, grit, and a shared commitment to transformational change.
Through our work we are changing lives. Joining CHW will change yours.
CHW offers employees generous benefits, including:
Medical, Dental, and Vision plans
401(k) with company matching contributions
Responsible Time Off (RTO)
12 paid holidays for all staff
Opportunities for professional development
Life, short-term disability, and long-term disability insurance
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Free gym access
Opportunities for paid time for volunteering
Premium access to the Calm app
CHW understands that our team members are whole people with identities outside of work. We aim to support the whole person while appreciating the work they do for us.
Flexible work place that enables team members to integrate work and life
Responsible time off (RTO) policy where all employees have the flexibility to take time off as needed
Opportunity for paid volunteer time where team members are encouraged to dedicate some work hours to assisting their communities
Company-wide events that provide space and time during work hours for employees to connect
Internal programs that work to foster mutual respect, caring & appreciation with a sense of belonging for all
Position: Head of IT (Hybrid)
Location: San Diego, CA
Job Id: 223
# of Openings: 1
In this leadership role, the IT Director will oversee the IT/BI function, manage the delivery of high-quality IT/BI solutions and services, and align technology capabilities to business outcomes. Partnering closely with the COO and business leaders, the IT Director provides strategic direction across the IT infrastructure, business applications, cybersecurity and business intelligence functions.
Role & Responsibilities
Partner with the executive team to shape and facilitate the organization's technology strategy, aligning IT/BI initiatives with business goals
Identify and champion technology opportunities that advance business objectives, quantifying expected value and building the case for investment
Guide the sizing, planning, and execution of strategic initiatives, and establish the conditions for their success
Manage the intake, prioritization, sizing, and approval process for IT/BI projects and changes
Create and maintain a rolling IT/BI roadmap that keeps the team organized and looking ahead
Business Applications
Lead the selection and implementation of business applications so solutions fit CHW's processes and are adopted in practice
Manage the ongoing improvement of existing applications, including changes, upgrades, refreshes, and technical debt
Direct a solution architecture capability that translates business requirements into sound system and process design, keeping usability at the center
Ensure the BI function delivers reliable, decision-ready insights
Support and guide sound data management, models, and governance appropriate to CHW's needs
Build toward a common data language, and maintain data cleanliness and consistency through governance and standards so that data becomes a strategic asset
Infrastructure, Operations & User Services
Oversee the design & reliability of IT infrastructure (servers, systems, and networks)
Set standards and direction of IT operations holding the team accountable for compliance and executional excellence.
Maintain service management practices and enforce IT policies for compliance and maturity
Ensure responsive end-user support that resolves issues quickly and keeps staff productive
Oversee the management and standardization of devices and endpoints
Establish & measure against clear service levels, using ticket trends to fix recurring problems and make everyday work easier for staff
Cybersecurity
Set security direction and monitor and measure adherence to it
Ensure alignment to a defined security standard, including periodic internal audits
Build security into initiatives from the start, with controls that protect effectively while minimizing friction
Leadership and Team Development
Lead and mentor-coach the IT/BI team, providing guidance and professional development
Foster a collaborative environment across the IT and BI functions
Manage vendor relationships, contracts, and service levels to ensure high-quality services
Stay updated with emerging technologies and industry best practices to leverage innovative solutions that drive business growth and operational excellence
Education and Experience
8 years of proven experience in an IT leadership role, preferably IT Director or a similar position
Strong business acumen and demonstrated ability to align technology and business initiatives
Experience managing enterprise business applications, ideally in real estate development and project accounting (Yardi, MRI Software, or a comparable platform a plus)
In-depth knowledge of enterprise IT systems, infrastructure, security, and emerging technologies
Excellent leadership, communication, and interpersonal skills
Strong problem-solving and decision-making abilities Physical Demands
The physical ability to perform tasks may require prolonged sitting, standing, and/or moving.
Employee positions themselves to install equipment, including under desks.
Moves throughout the office spaces, outdoor spaces, and building to access areas of service/installation.
Moves equipment weighing between 20-40 pounds without assistance. Moves more than 40 pounds with assistance.
This role requires the inspection of sites and areas at varying degrees of distance.
The noise and climate levels in the work environment vary depending on the work site, including outdoor work environments. Reasonable accommodations may be made to enable individuals with disabilities to perform the roles and responsibilities of this position.
Other Work-related Requirements
Evidence of ability to work legally in the United States.Valid driver's license and regular availability of an insured vehicle to travel
Compensation
It may vary based on skills, experience and qualifications:
$180,000 - $210,000
CHW offers employees generous benefits, including:
Medical, Dental, and Vision Plan
401(K) with company matching contributions
Life Insurance, Disability coverage is available in both short-term and long-term options, depending on your location and eligibility.
FSA (Flexible Spending Account)
Responsible Time Off (RTO)
12 Paid holidays
Hybrid Workplace
Wellness and Work Life Balance
Opportunities for Professional Development
EAP (Employee Assistance Program) and Calm App
Free Gym Access
Company-Wide Events
Community HousingWorks is an Equal Opportunity Employer
Community HousingWorks is an equal opportunity employer and is committed to creating a diverse and inclusive company culture, CHW does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
At CHW, we value creating a work environment that respects and includes differences, recognizing the unique contributions that each individual can make that can maximize the potential of all staff. CHW encourages belonging through expressions, thought and innovation.
Community HousingWorks is an equal opportunity employer and is committed to creating a diverse and inclusive company culture, CHW does not discriminate against candidate and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
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Worksite address
san diego, CA, 92189, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.