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Loan Factory

Head of Lead Generation & Conversion

san jose, CA

Check who can apply and the requirements below before continuing.

About this opportunity

Loan Factory lists this Head of Lead Generation & Conversion opportunity in san jose, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Loan Factory is seeking a strategic, data-driven Head of Lead Generation & Conversion to own and scale our end-to-end customer acquisition and conversion engine.

This leader will be responsible for driving high-quality mortgage lead generation and optimizing conversion across digital channels, call centers, and loan officer pipelines. You will operate at the intersection of marketing, sales, and technology , building a high-performance growth engine powered by data, automation, and AI.

The ideal candidate combines deep expertise in performance marketing with strong funnel optimization experience and a proven ability to scale in mortgage, fintech, or financial services environments.

Key Responsibilities

Own and execute the company’s end-to-end lead generation strategy across digital, referral, and partner channels

Scale paid acquisition channels including Google Ads, SEO, social media, and affiliate marketing

Identify and launch new acquisition channels to drive incremental growth

2. Conversion Funnel Optimization

Optimize the full funnel from lead → application → approval → funded loan

Partner with sales leadership and Loan Officers to improve speed-to-lead, contact rate, and close rate

Design and implement strategies to improve lead quality and borrower experience

3. Data, Analytics & Performance Management

Own key metrics including cost per lead (CPL), cost per funded loan, conversion rates, and ROI

Analyze marketing and sales data to continuously improve performance and efficiency

Build dashboards and reporting frameworks to provide real-time insights and decision support

4. Systems, Automation & AI Enablement

Lead implementation and optimization of CRM, marketing automation, and lead routing systems

Develop scalable lead nurturing and follow-up workflows

Partner with technology teams to implement AI-driven lead scoring, segmentation, personalization, and conversion optimization

Continuously improve operational efficiency through automation and intelligent workflows

Build, lead, and scale a high-performing growth, performance marketing, and CRM team

Establish KPIs and accountability frameworks aligned with company growth goals

Foster a culture of data-driven decision-making, experimentation, and continuous improvement

Qualifications

8+ years of experience in growth marketing, demand generation, or performance marketing

Experience in mortgage, fintech, real estate, or financial services strongly preferred

Proven track record of scaling digital lead generation and conversion funnels

Strong experience with CRM systems, marketing automation, and analytics platforms

Deep understanding of paid media, SEO, attribution models, and funnel optimization

Proven leadership experience managing cross-functional marketing and growth teams

Strong analytical, strategic thinking, and problem-solving skills

Technology & AI Proficiency (Required)

Strong proficiency with modern marketing technology stacks and data platforms

Hands-on experience using or implementing AI tools (e.g., ChatGPT, predictive analytics, marketing automation AI, lead scoring models)

Ability to leverage AI for campaign optimization, audience targeting, personalization, and conversion rate improvement

Experience building or scaling AI-driven growth systems (e.g., automated lead nurturing, intelligent routing, dynamic content) is highly preferred

High adaptability to rapidly evolving tools, platforms, and digital strategies

Base Salary: $100,000 – $120,000 per year

Performance Bonus: Tied to lead quality, conversion rates, and funded loan volume

Equity / Long-Term Incentives: Potential eligibility for RSUs

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Worksite address

san jose, CA, 95199, US

Who can apply

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