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Job description
PadSplit is entering new markets faster than ever, and we need a leader who can build the repeatable system that turns every new launch into a thriving, self-sustaining marketplace. As our Head of Market Growth, you'll own the strategy and execution behind taking a market from launch to scale by creating exceptional experiences for hosts and members, building a powerful local vendor ecosystem, and establishing the growth flywheel that fuels long-term expansion.
The Role We Need
PadSplit is entering new markets faster than ever, and we need a leader who can build the repeatable system that turns every new launch into a thriving, self-sustaining marketplace. As our Head of Market Growth, you'll own the strategy and execution behind taking a market from launch to scale by creating exceptional experiences for hosts and members, building a powerful local vendor ecosystem, and establishing the growth flywheel that fuels long-term expansion.
The Person We Are Looking For
You're equal parts builder, operator, and strategist. You love creating order from ambiguity, know how to launch new markets from the ground up, and have a track record of building partnerships and systems that continue producing results long after you've stepped away. You're energized by ambitious growth goals, thrive in cross-functional environments, and enjoy developing teams while solving complex marketplace challenges.
Here's What You'll Be Doing Day-to-Day
Launch Markets – Lead the strategy and execution for every new PadSplit market, ensuring each reaches 250 active units within six months while maintaining high quality standards
Build Playbooks – Design and continuously improve the repeatable systems, processes, and launch playbooks that allow markets to scale beyond the initial launch phase
Grow Ecosystems – Build national and local partnerships with brokers, lenders, contractors, property managers, photographers, and other vendors that help hosts succeed
Drive Referrals – Create referral engines that encourage members, hosts, and vendors to become active advocates who fuel organic growth
Improve Outcomes – Partner with Product, Sales, Marketing, Member Experience, and Host Experience to improve occupancy, NPS, move-in quality, and host success
Analyze Performance – Use data to evaluate launch performance, identify growth opportunities, reduce customer acquisition costs, and optimize every market
Lead Teams – Hire, coach, and develop Market Account Executives and ecosystem leaders while aligning multiple departments around successful launches
Test & Learn – Run structured experiments, evaluate results, and continuously improve how PadSplit enters and scales new markets
Here's What You'll Need to Be Successful
Market Leadership – 10+ years leading marketplace, growth, partnerships, or operations teams, including significant ownership of a business, market, or P&L
Launch Experience – Proven success launching or scaling new markets for a marketplace, franchise, or multi-location business
Partnership Expertise – Experience building vendor, channel, or partner ecosystems that create measurable business value
Growth Mindset – Demonstrated success improving customer experience, retention, referrals, or other organic growth drivers
Systems Thinking – Ability to design scalable operating models instead of solving problems one market at a time
Analytical Skills – Comfortable making decisions using metrics such as CAC, LTV, occupancy, funnel conversion, referrals, and NPS
People Leadership – Experience building, leading, and developing high-performing distributed teams
Executive Influence – Strong communicator who can align executives and cross-functional partners around ambitious growth initiatives
The Interview Process:
Your application will be reviewed for possible next steps by the Hiring Manager
If you meet eligibility requirements, the next step would be a phone call with a member of the PeopleOps team for about thirty (30) minutes
If warranted, the next step would be a video interview with our Chief Growth Officer for one (1) hour
If warranted, the next step would be a video panel interview with members of our leadership team for one (1) hour
The panel interview will require a candidate to work on an assessment where you will showcase your market launch skills to the panel for discussion.
If warranted, the final interview would be with our President
If warranted, then we move to offer!
Compensation, Benefits, and Perks:
Fully remote position - we swear!
Competitive compensation package including an equity incentive plan and company-wide bonus opportunity
National medical, dental, and vision healthcare plans
Company provided life insurance policy
Optional accidental insurances, FSA, and DCFSA benefits
Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays
401(k) plan
Twelve (12) weeks of paid time off for both birth and non-birth parents
The opportunity to do what you love at a company that is at the forefront of solving the affordable housing crisis
Notice to Applicants:
PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process.
PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Compensation is based on the role's scope, national market benchmarks, the person's expertise and experience, and the impact of their contributions to our business goals. In addition to base compensation, there is potential for a bonus based on growth targets.
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Worksite address
indiana, PA, 15705, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.