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Job description
Collective Health is hiring a Senior Director of Member Experience Engineering to lead three domains: member digital experience, advocate tooling, and contact-center experience. You’ll drive AI-enabled strategies to lower costs and raise quality in member support while shaping the engineering roadmap and leading a world-class team.
You will own the end-to-end member journey across web, mobile, and internal tools, with HIPAA-regulated data handling, security, and privacy at the forefront.
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.