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Job description
Auto Club Enterprises seeks a Member Experience Research Manager in Costa Mesa, CA to lead the member experience research team and advance a comprehensive Voice of Member program across AAA lines. You will oversee a 9-15 person team, manage vendor relationships, and drive data-driven insights for senior leadership.
You will build an end-to-end member view, embed insights into product, marketing, claims, and operations, and set standards for research rigor while navigating a dynamic,
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Worksite address
costa mesa, CA, 92626, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.