About this opportunity
Gillman Home Center lists this Head of Monitoring Department opportunity in frankfort, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Department Head position is responsible for
providing accurate product knowledge, quality and excellent
customer service to customers.
Provide excellent service to customers.
Treat all team members, vendors, and customers with courtesy and respect.
Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns.
Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.
Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc.
Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc.
inventory is fronted, faced and in correct place, aisles are clean, organized and free of obstructions.
Responsible for making sure all products in the department are stocked properly.
Maintain proper inventory levels by monitoring and adjusting min / max order points, working back stock and making inventory adjustments as needed. Order inventory as necessary, and complete purchase orders and other related paperwork.
Opening and closing store as assigned.
Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.
Always continue to make customers a priority while working your department.
Identify and report any safety issues or concerns to management.
Help out in other departments as necessary.
Follow all company policies and procedures.
Supervisory Responsibility:
This position does not currently manage any direct employees.
Customer Service
This is a full-time position, scheduled up to 40 hrs/week. Must be available to work days,
evenings
and weekends.
High School Diploma or GED
~2+ years of customer service experience
~1+ years of retail job experience
~Medical Insurance
~ Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
~Company paid $25k Life Insurance Plan
~ Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to
race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors
in accordance with applicable federal, state and local laws.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.