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Job description
ServiceNow seeks a Product Management Director for Contact Center and Voice AI to own strategy and roadmap for native contact center capabilities and AI agents within the platform. You will collaborate with CCaaS and BYOC partners to deliver compelling alternatives that disrupt the current ecosystem across product, engineering, partnerships, and GTM.
You will drive the end-to-end lifecycle of voice-driven experiences, shaping packaging and consumption models, and ensuring regulatory alignment
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Worksite address
santa clara, CA, 95053, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.