About this opportunity
Advanced Agent Marketing lists this Head of Operations and Client Experience opportunity in scottsdale, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Head of Operations and Client Experience
Full-Time Remote $90k–$140k/year Base + Performance Bonuses
About the Role
Own the operational engine of the business. Oversee fulfillment, customer support, client experience, revenue protection, systems, automation, and process improvement while working directly with leadership to ensure the company continues to scale efficiently. This is a high-ownership position — you will identify problems, create solutions, build systems, and lead teams without waiting for a playbook.
Requirements
5+ years of operations leadership experience
Experience operating within a high-growth company ($5M–$20M+ preferred)
Strong systems-thinking mindset with the ability to build scalable processes
Proven ability to manage people, projects, and priorities simultaneously
Comfortable handling difficult client conversations and conflict resolution
Experience with CRMs, automation platforms, project management tools, and remote teams
Important — Read Before Applying
As part of your application, please include a brief case study (1-2 paragraphs or a Loom video) describing a time you identified a broken process, built a system to fix it, and the measurable outcome it produced.
Compensation
$90k–$140k/year Base + Performance Bonuses
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Worksite address
scottsdale, AZ, 85261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.