About this opportunity
FLSmidth lists this Head of Operations and Technical Services opportunity in sioux city, Iowa. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Head of Operations and Technical Services, Sioux City The Head of Operations and Technical Services is responsible for the strategic leadership, operational performance, and financial results of the Machine / Repair Shop, Alignment / Grinding, and Specialized Services functions while partnering cross-functionally with project management, sales, etc. to achieve delivery targets, cost efficiency, and customer satisfaction. This role will be reporting to the Head of Field Services, North America. The Head of Operations serves as FLS’s leader and is responsible for delivering high-quality field service, while maintaining strong customer relationships, and ensuring safe and efficient project execution.
Key Responsibilities Leadership & Team Management:
Skilled in leading multicultural teams, provide overall leadership coaching, and direction for machine shop, repair, alignment, grinding, and specialized service operations
Safety & Compliance, strong understanding of safety protocols and industry regulations
Collaborate with Engineering, manufacturing, and Project Management team to prioritize resource assignments based on project timelines and scope.
Manage support team resources at South Sioux City facility to ensure cost effective operation and direct technical process improvements as budgeted.
Foster strong relationships with clients, stakeholders, external vendors and contractors as needed.
Exhibit ability to interact and cooperate with personnel/customers effectively and with desirable personal character, commitment, professionalism, organizational skills, work habits and teaching skills
Develop and execute a people strategy centered around engagement, efficiency, development, and retention
Identify and implement process improvements, best practices, and training initiatives to enhance field service capabilities.
Achieving region financial targets by maintaining/growing as-sold margins, contributing to accounts receivable initiatives, and seeking cost efficiencies
Maintain comprehensive understanding of industry trends, internal strategy, and performance levels
What you bring
Bachelor’s degree in engineering (Mechanical, Electrical, or related field) or 10 Years of experience in the mining/processing equipment of hands-on repair, field diagnostics or technical services support
Familiarity with industry standards
Strong understanding of safety protocols and industry regulations
Proven ability to drive cost, process, and inventory efficiencies
Significant leadership experience with success in developing people
Exceptional leadership, communication and problem-solving skills
Ability to lead multicultural teams and manage stakeholders
Strong analytical and decision-making abilities under pressure
What we offer
An equal opportunity employer committed to creating a diverse and inclusive workplace
A global network of supportive colleagues and growth opportunities
Work-life balance with flexible options so you can focus on professional and personal priorities
Attractive compensation package including short-term and long-term incentives
Competitive benefit package including health, disability, life, and voluntary insurance options
Time to recharge through PTO, 10 annual holidays, and parental leave
Retirement preparation with a 401(k) and company match
And some extra help when you need it through our Employee Assistance Program
We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.
FLS is a leading, full flowsheet minerals processing supplier to the global mining industry. We deliver proven technologies and services across the lifecycle of operations, and have set targets of providing solutions for zero-emissions mining by 2030 with our MissionZero programme.
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Worksite address
sioux city, IA, 51110, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.