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Job description
Platform Support Engineer
We are seeking an experienced support engineer to join our Trade and Platform Support Engineering team. The candidate will be a part of a team that provides front line support for our proprietary quantitative trading platform. The team provides follow-the-sun support (alongside counterparts based in UK and US), offering 24/7 monitoring and support for Schonfeld's trading environment while closely working with the development teams to ensure reliability, maintainability, and performance of the production environment.
The Role
The Platform Support Engineer will serve as the first point of contact for production issues, support requests, and alerts. They will investigate and solve issues/outages as they occur, escalating as necessary. The Engineer will collaborate with software development teams to ensure successful deployment of new code into production. The ideal candidate will also automate processes and workflows and build tooling for our environment.
What You'll Bring
At least five years of experience in financial services supporting trading and post‐trade systems
Experience managing large‑scale deployments/environments
Experience supporting applications in a Linux environment
Strong scripting skills – Python, Bash, Shell, Perl
Experience developing tools and/or automating processes
Experience supporting FIX protocol
Understanding of monitoring and performance management
Excellent verbal and written communication skills
Strong ownership experience and a track record of delivering results
Nice to Have
Experience performing FIX certification/onboarding
Experience with NFS and GPFS file systems
Knowledge of storage devices
Experience with application monitoring systems such as ITRS Geneos
Experience with Control‑M job scheduling
Experience with AWS
Experience with Kubernetes
The base pay for this role is expected to be between $150,000 and $200,000. This role may also be eligible for other forms of compensation such as a performance bonus and a competitive benefits package. Actual compensation for the successful candidate will be determined based on a variety of factors such as skills, qualifications, and experience.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.