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Sports Careers

Head of Premium Services & Engagement

charlotte, NC

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Job description

Sports Careers is seeking a Director of Premium Services & Engagement to oversee the service, retention and engagement strategy for premium accounts across Charlotte Hornets home games and Spectrum Center events. Reporting to the Vice President of Premium Sales & Service, this leader will manage a team of Premium Account Managers and drive high-touch client experiences.

You will identify upsell opportunities, coordinate with Marketing and Game Day Operations, analyze CRM data, and lead

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Worksite address

charlotte, NC, 28245, US

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