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Mass Digital Health

Head of Product & Data Support Operations

framingham, MA

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About this opportunity

Mass Digital Health lists this Head of Product & Data Support Operations opportunity in framingham, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Definitive Healthcare in Framingham, MA is seeking a leader for their new Product & Data Support function. This role involves defining workflows, managing support intake, and overseeing issue resolution. You'll build and lead a team while ensuring a streamlined operation across product and engineering teams.

The ideal candidate will have over 8 years of experience in product support, strong program management skills, and a background in knowledge management. The position offers a salary range of $149,600 – $224,400 per year, along with comprehensive benefits.

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Worksite address

framingham, MA, 01704, US

Who can apply

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