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Haldren

Head of Quality Assurance

new york, NY

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Job description

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This is a position within Haldren and not with one of its clients.

Based in New York, this role leads the Quality Management agenda for Haldren in United States. The position sets priorities, builds governance, and ensures predictable delivery across teams and partners. Success depends on strong stakeholder management, clear metrics, and disciplined execution.

Key Responsibilities

Manage budgets, vendors, and external partners to meet targets and service levels.

Lead the quality management system, audits, CAPA, and risk-based quality improvements.

Partner with Sales, Finance, Operations, and Technology leaders to resolve blockers.

Set a clear strategy, operating model, and annual plan aligned to country priorities.

Define KPIs and cadence for reviews; report progress with actionable insights.

Lead, coach, and develop a high-performing team, including succession planning.

Drive continuous improvement and ensure compliance with applicable standards and policies.

Lead change management for major initiatives and process or system rollouts.

Requirements

10+ years of progressive leadership experience, including managing managers.

Experience with QMS standards, internal audits, and corrective and preventive actions.

Comfortable working in a fast-paced environment with distributed teams.

Experience with budgeting, vendor management, and KPI-driven operating rhythms.

Proven ability to build strategy, translate it into execution plans, and deliver measurable outcomes.

Strong stakeholder management and communication skills with senior internal partners.

Bachelor’s degree or equivalent experience; advanced degree is an advantage.

Benefits

Salary: $218,000-$299,000

Performance-linked bonus opportunity (role-dependent).

Opportunities for professional growth through leadership development and internal mobility.

Flat management structure with direct access to decision-makers.

Open communication environment.

Full medical coverage.

Flexible work arrangements where role and local practice permit.

Seniority level

Executive

Employment type

Full-time

Job function

Management

Industries

Information Services

To learn more about Haldren, please see:

#J-18808-Ljbffr

Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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