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Job description
Want to work with a solid company that’s transforming HR for the construction industry? Our team of dedicated professionals helps construction, contracting and field services companies hire, manage and grow their workforce with a market-leading SaaS solution. As a member of the A-Team, you’ll enjoy a top-notch employee experience where you can embrace your problem-solving skills and innovation, work with a team of great colleagues and see the impact of your contribution each day. Our culture is collaborative, and we believe strongly in training, growth and internal advancement. We offer competitive compensation including comprehensive benefits and a generous time-off policy. We offer both on-site and remote opportunities.
At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customer’s daily lives.
About the Job
The Head of Revenue Operations is a senior leader responsible for designing, owning, and scaling the end-to-end revenue operations function. Reporting to the CFO, this role serves as the connective tissue between Finance and the Go-To-Market (GTM) organization, ensuring forecasting accuracy, revenue predictability, system integrity, and operational efficiency across the full customer lifecycle.
This leader will oversee core revenue systems—including Salesforce, HubSpot, NetSuite, ChurnZero , and other GTM tools—while building scalable processes, analytics, and governance to support continued growth and increasing complexity.
What You Will Be Doing
Revenue Operations Leadership
Own the end-to-end revenue operations strategy across Sales, Marketing, and Customer Success
Act as a strategic partner to Finance, Sales, Marketing, and Customer Success leadership
Build, lead, and develop a high-performing RevOps organization (Sales Ops, Marketing Ops, CS Ops, Systems, Analytics)
Forecasting, Planning & Analytics
Own revenue forecasting, pipeline management, and performance reporting in partnership with Finance
Ensure forecast accuracy across bookings, ARR, renewals, expansions, churn, and net revenue retention
Develop dashboards, KPIs, and insights to support executive decision-making and board reporting
Partner with Finance on annual planning, quota setting, capacity modeling, and incentive design
Own the GTM systems ecosystem, including:
Salesforce.com (CRM, pipeline, quoting, workflows)
HubSpot (marketing automation, lead management)
NetSuite (billing, revenue recognition, financial systems integration)
Additional tools for CPQ, enablement, attribution, and analytics
Ensure data integrity, system scalability, security, and cross-platform alignment
Lead system implementations, integrations, upgrades, and vendor management
Establish governance, documentation, and change-management processes
Process Design & Optimization
Design and continuously optimize GTM processes across:
Lead-to-opportunity
Order-to-cash
Onboarding-to-renewal and expansion
Drive consistency, automation, and scalability while reducing friction for GTM teams
Ensure processes align with financial controls, audit requirements, and revenue recognition standards
Compensation & Incentives
Partner with Finance and Sales leadership to design and administer sales compensation plans
Ensure accurate commission calculations, reporting, and payout governance
Support SPIFFs, accelerators, and performance management frameworks
Customer Lifecycle & Retention
Partner with Customer Success to optimize onboarding, adoption, renewals, and expansion motions
Leverage ChurnZero and related tools to improve visibility into customer health, churn risk, and growth opportunities
Drive improvements in net revenue retention, churn reduction, and customer lifetime value
Cross-Functional Enablement & Change Management
Serve as a trusted operator and advisor to GTM leaders
Translate strategic objectives into executable operational plans
Lead change management initiatives as processes, tools, and organizational needs evolve
Must Haves/Competencies
Experience
10+ years of experience in Revenue Operations, Sales Operations, Finance Operations, or related roles
Prior experience in a B2B SaaS company with $50–100M+ ARR strongly preferred
Proven track record building and scaling RevOps functions in high-growth environments
Experience reporting into Finance or working in close partnership with Finance leadership
Systems Expertise
Deep hands-on expertise with Salesforce.com (required)
Strong experience with HubSpot , NetSuite , and ChurnZero or comparable CS platforms
Familiarity with CPQ, billing, subscription management, and analytics tools
Strong understanding of SaaS metrics, revenue recognition, and financial systems integration
Highly analytical with strong business and financial acumen
Exceptional stakeholder management and communication skills
Ability to operate at both strategic and tactical levels
Strong people leader with experience building and developing teams
Comfortable driving change in a fast-paced, evolving environment
What Success Looks Like
Highly accurate and trusted revenue forecasts
Scalable, well-documented, and efficient GTM processes
Clean, reliable data across all revenue systems
Strong alignment between Finance and GTM teams
Improved revenue predictability, efficiency, and net revenue retention
Perks and Benefits
401(k) with Company match
Flexible PTO and Company-paid holidays
Remote/Hybrid Work
Starting at $185,000 annually, with final compensation determined based on experience and role alignment.
Interview Process
The process will include a CFO interview, a series of panel interviews, and a final interview with the CEO.
About the Company
A rapidly growing SaaS company, Arcoro offers proven modular HR solutions for the construction and contracting industries. Our product suite and software platform provides end-to-end HR functionality to help drive business outcomes, enabling companies to better manage the entire employee lifecycle through improved candidate quality and flow, shortened time to hire, centralized learning and improved employee productivity. Our HR solutions integrate with top construction ERP systems further positioning Arcoro as a leader in proven modular HR solutions. With Arcoro’s flexible solutions, customers select the modules that meet their needs for talent acquisition, talent management, core HR, benefits administration, time and attendance tracking and more.Arcoro has over 7000 customers across North America.
Arcoro is an Equal Opportunity Employer
Arcoro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Arcoro is proud to be an Equal Opportunity Employer.
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.