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Job description
We are looking for an ambitious Head of Final Expense Sales to help develop and scale our Final Expense Sales Team in a mission to protect the next million families
As our Head of Final Expense Sales, you will own the strategy and full operational engine of our Final Expense sales organization, leading multiple managers and sales teams
You will be tasked with expanding our Final Expense organization by recruiting and training the best Agents
You will collaborate with Product stakeholders to test and experiment into new sales motions
You will partner with Finance to develop staffing models and compensation plans
Lead the Final Expense Sales organization, responsible for managing multiple teams and driving performance
Define and own KPIs across production, activity, efficiency, and quality; foster a data-driven performance culture with clear accountability at every level
Lead, develop, and scale a high-performing team of licensed agents and managers — hiring top talent, building career paths, and maintaining a culture of performance
Build and continuously improve sales playbooks, scripts, and sales motions tailored to the Final Expense customer
Develop coaching programs across call reviews, shadowing, certifications, and performance improvement plans for both managers and agents
Partner with Product and Marketing teams to develop shared test and experimentation roadmaps
Set and manage staffing plans in partnership with Finance and Marketing, ensuring coverage, ramp capacity, and productivity targets are met
Design and evolve compensation plans that align agent and manager incentives with business outcomes
Benefits
Comprehensive benefits packages: Awesome medical dental, vision and as applicable insurance coverage and retirement plans (in the US we offer a 401(k) plan).
Company Equity: We want you to feel and act like an owner.
Rest, relax & recharge: We encourage our employees to take time off, in addition to our fully paid global company holiday schedule. When you need time away from work, we have paid and flex time options based on your role and location, and additional paid leave programs.
Generous leave programs: As well as offering a wide array of leave programs, new parents can take leave with 100% wage replacement. Our healthcare plans offer coverage on family planning and fertility.
We're looking for a proven, hands-on sales leader who can drive performance today while architecting the organization, playbooks, and culture needed to win tomorrowNatural cross-functional partner; skilled at using data and customer insight to influence Product, Marketing, and OperationsExcellent coach and developer of talent — track record of building manager capability and creating high-performance team culturesDeep expertise in final expense, whole life, or adjacent protection products strongly preferred; candidates with B2C insurance, insurtech, or high-velocity consumer sales backgrounds will be considered8-12+ years of sales leadership experience, with direct ownership of inside sales teams of 30+ in a B2C or high-volume direct-to-consumer environmentProven track record of owning a sales organization — exceeding revenue targets and scaling a business through headcount growth and operational improvementStrong analytical operator fluent in forecasting, pipeline management, and modern CRM and telephony systems (Salesforce, Regal, or equivalent); able to translate data into rapid actionThrives in a fast-moving, tech-forward environment with a strong bias for action, high ownership, and a builder's mindsetExperience designing and managing agent compensation plans, performance management frameworks, and staffing models at scale.
At Ethos we are dedicated to building a diverse, inclusive and authentic workplace
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.